Convert your video using VLC media player instead of using many converter . its too easy just follow the below steps and catch your video format..:)
1> Click Media >> Convert/Save. .
2> Select the file you want to convert using Add
. Now click on Convert/Save button and next window will appear.
3> Now click on browse and select where you want to save theconverted file. Down under you can see a drop down menu from which you can select the output format. Hit the Start button, sit back and relax.
For Mac:
1> Click File -> Streaming/Exporting Wizard and check Transcode/save to a file and hit Next.
2> Click choose and select the fileyou want to convert and hit Next again. Check Transcode video and audio boxes and select the outputformats for you video, after hit Next twice.
3> Select the location where you want to save the output using Choose button, hit Next and later Finish.
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